When developing mobile management policies, many companies spend more time considering the security of devices than their networks or users. There are many tools designed for network security for mobile devices but most companies have not yet invested in them. A change in focus is required, shifting attention from the devices alone to these devices, the network or networks on which they operate, and users. The process must begin with consideration of why the company is making the move to mobile access.
The Importance of Strategy
A mobile strategy is not just a trend. It is a way to optimize many business processes. Mobile devices offer cost, manageability, and business benefits. Unfortunately, many corporate information officers do not spend much time considering all the positive aspects of mobile devices. They are too busy worrying
about quickly integrating these devices into the workforce. This is a mistake because important benefits can be missed. Strategy should be the first step in the mobile deployment process.
After a mobile access strategy is developed, those in charge of deployment should conduct a risk audit that identifies current and prospective risks and the level of comfort that the business has with each one. Different workers may have a different type or level of access, making it important to view risk from an individual level. Once all risks have been identified, security measures can be developed that address risks the company is not willing to take.
Mobile Security from a User Perspective
Focusing on the user is essential when developing a mobile security policy. Companies must balance the demand for access anytime and anywhere with the risks that this type of access presents. As businesses grow and change more quickly, the needs of workers change. To be profitable and successful, a business must accommodate changing realities of mobile device users. It must support use of mobile networks from anywhere, including an airport café or home office.
Expectations of workers include being able to connect at anytime using a variety of devices including tablet computers. To provide extended coverage to workers, companies must support connections through various service provider networks. In addition, they must allow workers to access corporate resources at all times and all places. This increases the risk of private or sensitive information being accessed by unauthorized people, increasing the liability of the company.
How to Manage Risk with User-Focused Mobile Security
While companies must focus on the device and the network, they must also keep users in mind. Though it is an essential component of overall mobile security, protection at the network level has limitations. By incorporating a focus on device users, companies reduce the risks associated with changing user needs by adding security measures that directly address these.
The process involves allowing workers to meet their needs in a way that keeps the mobile device networks and assets intact. Security solutions must become part of the work environment, not aspects that limit mobility and reduce productivity. This approach to mobile management will allow a company to adapt to future changes.
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