Businesses offer mobile devices and cell phone plans to workers to increase productivity, allow employees to work from nearly any location, and protect sensitive company information. Mobile devices and their usage plans are becoming essential for the success of both employees and corporations. Once the decision is made to offer devices and calling plans, the business representative must shop for the best plans available, taking the following factors into account.
Liability and Necessity
With a corporate mobile strategy, liability is a major issue. Prior to offering cellular calling plans, business leaders should determine whether they will supply workers with mobile devices. Reimbursing employees for business use of personal mobile devices can create an enormous liability. It is difficult to easily regulate personal device usage, which can result in sensitive corporate information being exposed. If the company distributes the devices, it owns the device software, telephone number, and all data transmitted.
When considering who should receive mobile devices, information workers should think about the role of each employee. Staff who frequently travel or work outside of the office, such as salespeople, can benefit greatly from a corporate-provided mobile device. Workers who remain in the office and work at desks equipped with landline phones do not need cell phones. The distribution strategy should focus on providing workers with access to the tools they require to efficiently perform their jobs.
Cost and Usage
Cost can be a major factor when it comes to cellular phone plans. If employees frequently use text messaging or access data through their mobile phones, the plan should include these features. Usage patterns should be analyzed to determine the required limits of each feature. For example, selecting a plan that includes only 100 text messages per month may result in constant overages for a salesperson who uses text to keep in touch with office-based administrative support staff.
Plan features should maximize the return on investment and accommodate productivity improvements. According to some experts, adding a mobile email feature to a cellular plan can increase productivity by one hour each day. Over the long-term, this is a substantial enhancement that tends to be worth much more than the cost involved in providing the plan. A mobility expert can help information workers analyze plans to identify the best choices based on budget and usage patterns.
Policy for Acceptable Use
Once mobile devices and cell phone plans have been selected, business representatives should create a written policy for acceptable use. This document should include the parameters of personal use of employer-provided mobile devices, explain how usage overage will be handled, and detail compliance with relevant state regulations. It should be worded clearly and simply so all employees understand their obligations.
Drafting a cell phone policy is a new process for many business representatives. A mobility expert can simplify this by providing sample policies that can be customized by the company. Employees should be asked to read, sign, and date the document, signifying their agreement to comply. This document should be kept on file in case issues arise in the future.
Do you have the right cell phone plans for your business? Are you paying too much? Are you missing services that could help you staff perform their duties better? If you need help selecting better cell phone plans for your business, visit Tele-Watch.com today! Our team of mobile management experts will ensure that your mobile strategies and management plans are the most effective plans available for your business and budget.